TERMS AND CONDITIONS

Welcome to Rundust Mindful Movement, a digital space dedicated to mindful running enthusiasts. Our services are designed to merge the tranquillity of mindfulness with the vitality of running and walking.

Acceptance of Terms By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use our services or participate in our challenges.

Mindful Running Challenge
Participation in our challenges is voluntary and at your own risk. By using the Services and relying on ‘Use at Your Own Risk’ content, you assume all risks. Prior to engaging in fitness challenges, consult with healthcare professionals. We disclaim responsibility for any health issues or damages arising from the use of our Services.

You acknowledge that running and walking activities involve inherent risks and assert that you are physically fit to participate safely.

We are not liable for any injuries or health complications that may arise from your participation.

Products and Services
We offer coaching, products, and resources related to mindfulness, running, fitness, and well-being.

All transactions made through our website are subject to our acceptance and availability of stock.

Refunds and returns are governed by our Refund Policy, detailed below.

You must accept these Terms to receive any Services, including participation in fitness challenges.

These Terms constitute a legally binding contract between you and us. If you use the Services as part of an organization or group:

a. An authorized representative must agree to these Terms.

b. All individuals must comply with these Terms, and the organization is responsible for ensuring this.

c. The organization is responsible for all content posted by its users and must monitor and moderate such content.

Community Guidelines
Our Facebook community and social platforms are spaces for support and encouragement. We expect all members to behave respectfully and responsibly.

Any form of harassment, abuse, or violation of community standards will result in removal from the group.

Community and Team administrators must ensure compliance with these Terms and actively monitor content. Participants under 18 require guardian permission. Information about members may not be disclosed or sold.

Intellectual Property
The content displayed on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and intellectual property laws.

We reserve all rights in such intellectual property. You are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services and Rundust © Content, subject to these Terms.

You agree not to remove or alter any copyright, trademark, or proprietary rights notices incorporated in or accompanying the Services.

Your Content: We do not claim ownership of the information, data, text, sound, photographs, graphics, video, messages, or other materials you post or connect to the Services (Your Content). You are responsible for Your Content. You grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use Your Content for the purpose of providing the Services. This license ends when you delete Your Content or your account.

No Infringing Content: You represent and warrant that Your Content will not infringe on third-party intellectual property rights, violate laws, or contain offensive material. Ensure Your Content complies with privacy laws and obtain necessary consents for personal information.

Accounts: You must use a valid name and email address for your registration. Keep your login details confidential and secure, and do not share them with others. You are responsible for all activity associated with your account. Contact support@rundust.co.uk if you suspect any security breaches.

You must use a valid name and email address for your registration. Keep your login details confidential and secure, and do not share them with others. You are responsible for all activity associated with your account. Contact support@rundust.co.uk if you suspect any security breaches.

You must not use the Services in ways that disrupt, damage, or impair them, or violate security measures. Commercial exploitation of Rundust© Content is prohibited.

Rundust © may alter, remove, or refuse to display any content and suspend or terminate your access to the Services if we determine it is objectionable or in violation of these Terms.

Rundust © Content and Services may change over time. We may modify or discontinue the Services without notice. You agree that we are not liable for such changes.

Third-Party Links and Referrals
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

Referral links may be present in our funnels. We are transparent about any affiliations or incentives associated with these links.

Third-party content, promotions, websites, apps, services, and resources are not under Rundust’s control. We provide these links as a convenience and are not responsible for third-party content or services. You assume all risk arising from third-party interactions.

Indemnity: You agree to indemnify and hold Rundust © and its Related Entities harmless from any claims, suits, actions, demands, disputes, allegations, or investigations brought by third parties, governmental authorities, or industry bodies. This includes all liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees). The indemnification applies to the following scenarios:

1. Your Use of Services: Any claims arising from your access to or use of the Services.

2. Your Content: Claims related to content you provide.

3. Violation of Terms: Claims resulting from your violation of these Terms.

4. Third-Party Rights: Claims arising from your violation of any law or third-party rights.

We reserve the right to take control of defending any third-party claim subject to indemnification by you. In such cases, we expect your cooperation in asserting any available defenses.

You agree to indemnify and hold Rundust © and its Related Entities harmless from any claims, suits, actions, demands, disputes, allegations, or investigations brought by third parties, governmental authorities, or industry bodies. This includes all liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees). The indemnification applies to the following scenarios:

Dispute Resolution
Regarding any legal actions arising from these Terms or your use of the Services, you agree that they will be filed exclusively in English courts. By using the Services, you irrevocably and unconditionally consent to the jurisdiction of these courts for any suits, actions, or proceedings. These Terms are governed by England’s laws, regardless of conflict of laws principles.

Before initiating arbitration, both parties will make good-faith efforts to settle disputes through direct negotiations. If a claim arises related to this Agreement and your use of the Services, it will be resolved through binding arbitration administered by JAMS. This process excludes rules or procedures allowing class actions. The arbitrator, not any court or agency, has exclusive authority to resolve disputes. However, the arbitrator cannot award damages, remedies, or awards conflicting with this Agreement. The arbitrator’s decision is binding and may be entered as a judgment in a competent court.

We expressly waive trial by jury. Disputes with Rundust © must be resolved individually; you cannot bring a claim as a plaintiff or class member in a consolidated or representative action.

The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act do not apply to these Terms. Subject to applicable laws, any claim related to your relationship with Rundust © and these Terms must be filed within one year after the claim arises, or it is permanently barred

Use of Services by Children
Children below the age of 18 may only use the Services with guardian consent. Registration requires confirmation of guardian consent and acceptance of our Privacy Policy. We apply certain restrictions to accounts of users under 18. Contact us on support@rundust.co.uk if you have any questions.

Orders: All Services are subject to availability. We reserve the right to impose quantity limits, reject orders, and discontinue Services. We may require additional information before processing orders.

All Services are subject to availability. We reserve the right to impose quantity limits, reject orders, and discontinue Services. We may require additional information before processing orders.

Refunds and Returns

Our Refunds and Returns Policy pertains to your Rundust © purchases. Unless otherwise specified in the policy, all sales are considered final. However, we do accept returns for damaged or defective goods upon receipt (subject to relevant consumer laws). Please note that Rundust © is not liable for customers’ failure to redeem codes or complete challenges before any expiration dates.

Prices are specified at the time of purchase and may include additional charges. You are responsible for all fees and taxes associated with your purchases. Accounts must not be shared to avoid fees.

Disclaimers

Rundust © provides information, software, products, services, and content through the Services ‘as is’ and without warranty. Rundust ©, along with its subsidiaries, affiliates, officers, employees, agents, partners, and licensors (collectively referred to as ‘Related Entities’), disclaims all warranties related to the Services. These include implied warranties and conditions of merchantability, fitness for a specific purpose, title, and non-infringement. Specifically:

1. Service Performance: We do not guarantee that the Services will meet your requirements or that they will be uninterrupted, timely, secure, or error-free.

2. Content Accuracy: While we strive for accuracy, we do not promise that the results obtained from using the Services will be reliable or error-free.

3. Product Quality: The quality of any products, services, information, or other material obtained through the service may vary.

4. Rundust © Content: If you rely on any Rundust © Content or the Services, you do so at your own risk. We are not liable for errors or omissions in any content.

5. Risk Acknowledgment: Athletic activities carry inherent risks, and you voluntarily assume these risks, even if caused by negligence.

Please consult a healthcare professional for fitness challenges or health-related matters. We are not responsible for health problems, training issues, or any damage resulting from activities related to the Services. The information provided is not medical advice.

Rundust’s maximum aggregate liability to you, arising from these Terms or the use of the Services, will not exceed the greater of the amount you paid to Rundust © in the 12 months prior to the claim or one hundred Pounds (GBP£80). We are not liable for indirect, special, incidental, or consequential damages, even if we were aware of the possibility of such damage.

These exclusions and limitations are fundamental to our agreement. If the law prohibits excluding liability for consequential or incidental damages, our total liability will be limited to the amounts you paid for using the Services.

Privacy and Cookies
Your privacy is important to us. Please review our Privacy and Cookie Policy page for detailed information on how we collect, use, and protect your data.

Amendments to Terms and Conditions
We reserve the right to amend these terms and conditions at any time. Your continued use of the website following any changes indicates your acceptance of the new terms.
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​By using the Services and relying on ‘Use at Your Own Risk’ content, you assume all risks. Prior to engaging in fitness challenges, consult with healthcare professionals. We disclaim responsibility for any health issues or damages arising from the use of our Services.

Additional Terms
Additional terms may be relevant for specific products or services, such as surveys, contests, giveaways, and other promotions. We will notify you when these additional terms apply. Additionally, our application accessed through the App Store or Google Play may have its own specific terms. When applicable, these additional terms are incorporated into and become part of the overall Terms.

Please note that any terms or conditions proposed by a customer or user will not be included in these Terms or apply to the provision of our Services. Even if Rundust© signs or appears to accept such terms later, they remain separate from our contractual agreement with you.

If a mission admin, organization, or group requires users of the Services to agree to different terms (specific to a particular mission), those terms do not apply to Rundust © or our supply of the Services. They are not part of the contract between us and you.

General Terms

Except as otherwise specified, these Terms constitute the entire agreement between Rundust © and you regarding the Services. They supersede and replace any prior understandings or agreements related to the Services.

We reserve the right to modify these Terms at any time, and such modifications take effect when the new Terms are loaded onto the website.

If a court of competent jurisdiction deems any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions will remain in full force and effect.

You cannot assign, delegate, or transfer these Terms without Rundust’s prior written consent. Any attempt to do so without consent is null. However, Rundust © may freely assign or transfer these Terms without restriction.

Subject to the foregoing, these Terms bind and benefit both parties, their successors, and permitted assigns.

If you are subject to sanctions or legal restrictions preventing us from providing Services, you cannot purchase products or services from Rundust ©.

Notices or communications from Rundust © under these Terms will be provided via email or posted on the Services. The date of receipt is when such notice is transmitted or posted.

The terms ‘includes’ and ‘including’ in these Terms mean ‘including without limitation.’

Nothing expressed or implied in these Terms constitutes either party as the partner, agent, or joint venturer of the other party.

Rundust’s failure to enforce any right or provision of these Terms does not waive that right or provision. Any waiver must be in writing and signed by a duly authorized representative of Rundust ©. The exercise of remedies under these Terms does not prejudice other available remedies.

For any questions or concerns, please contact us at support@rundust.co.uk.

Governing Law
These terms and conditions are governed by the laws of United Kingdom, and EEA, and any disputes will be resolved exclusively in the courts of [Your Country/State].

Contact Us
If you have any questions or concerns about these terms, please contact us at support@rundust.co.uk

PRIVACY POLICY

This Privacy Policy describes how Rundust.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

• Disclosure for a business purpose: shared with our processor Shopify.

Order information

• Examples of Personal Information collected: name, email address, billing address, shipping address, payment information, and phone number.

• Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

• Source of collection: collected from you.

• Disclosure for a business purpose: shared with our processor Shopify and our fulfilment partners.

SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

• We use Shopify and Clickfunnels to power our website, and online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy, and here for Clickfunnels.

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by using the below links:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads

• GOOGLE - https://www.google.com/settings/ads/anonymous

• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

• Pinterest - https://www.pinterest.dk/settings/privacy

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

USING PERSONAL INFORMATION
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.

LAWFUL BASIS
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;

• Compliance with our legal obligations;

• To protect your vital interests;

• For our legitimate interests, which do not override your fundamental rights and freedoms.

RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

AUTOMATIC DECISION-MAKING
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.

• Temporary deny list of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

TEXT MARKETING NOTIFICATIONS
By subscribing to Rundust Mindful Runner text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialling system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

YOUR RIGHTS

GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using our contact form on our Contact Page.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using our contact form on our Contact Page.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

COOKIES
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE

Name Function

_ab Used in connection with access to admin.

_secure_session_id Used in connection with navigation through a storefront.

cart Used in connection with shopping cart.

cart_sig Used in connection with checkout.

cart_ts Used in connection with checkout.

checkout_token Used in connection with checkout.

secret Used in connection with checkout.

secure_customer_sig Used in connection with customer login.

storefront_digest Used in connection with customer login.

_shopify_u Used to facilitate updating customer account information.

REPORTING AND ANALYTICS

Name Function

_tracking_consent Tracking preferences.

_landing_page Track landing pages

_orig_referrer Track landing pages

_s Shopify analytics.

_shopify_fs Shopify analytics.

_shopify_s Shopify analytics.

_shopify_sa_p Shopify analytics relating to marketing & referrals.

_shopify_sa_t Shopify analytics relating to marketing & referrals.

_shopify_y Shopify analytics.

_y Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways.

Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Refund & Returns Policy

1. Introduction

At Rundust Mindful Runner, we strive to provide exceptional products and services to our valued customers. However, we understand that sometimes things don’t go as planned. This policy outlines our guidelines for returns, refunds, and exchanges.

2. Eligibility

2.1 Print-on-Demand Products

Print-on-demand products (such as apparel, accessories, and home decor) are eligible for returns and refunds if they meet the following criteria:

Defects or Errors: If the product arrives damaged, defective, or with printing errors, please contact our customer support within 7 days of receiving the item.

Size or Fit Issues: If the product doesn’t fit as expected, you may return it within 14 days of delivery.

We guarantee the quality of our products. If you’re unsatisfied, let us know within 14 days.

2.2 Coaching Services

Coaching services are non-refundable due to their personalized nature. However, we are committed to ensuring your satisfaction. If you have any concerns, please reach out to us, and we’ll work together to find a solution.

3. Return Process

Contact Us: If you need to return a product, please contact our customer support team at support@rundust.co.uk. Provide your order number, details of the issue, and any relevant photos.

Return Authorization: Our team will guide you through the return process and issue a return authorization. Due to our process automation, refunds will only be processed if you follow these steps.

Shipping: You are responsible for shipping the item back to us. Please use a trackable shipping method.

Inspection: Once we receive the returned item, we’ll inspect it to verify eligibility.

Refund or Exchange: If eligible, we’ll process a refund or offer an exchange based on your preference.

4. Exclusions

Personalized Items: Customized or personalized products (e.g., items with custom text or designs) cannot be returned unless they are defective.

Digital Products: Coaching materials, e-books, and digital downloads are non-refundable.

5. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by using our contact form on our Contact Page, or by mail using the details provided below:

Email: support@rundust.co.uk.

Rundust Mindful Runner, 16 Foxlake Rd, Surrey, KT14 7PW, UK

Last updated: March 28, 2024.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
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